Tomorrow I will be filing a report for fraud. Front desk is no help and continues to give me manager emails that do not respond either. I am this close to filing a police report for fraud. ![]() Update #2: It has been 18 hours since replying to their message and I still have no response from them. Once again, this review stays at 1 star until this is resolved. It is very obvious that they care about their reviews since they wanted to appear as though they are helping me, but as soon as it became private they stopped caring. They told me to contact them 7 hours ago and after I immedietly responded to them they have still not given me an answer back. Update #1: it has been 7 hours since the response from the owner below me. This is absolutely absurd and until I get my money back this review will stay as one star. The front desk has 0 information on what exactly it was that I "damaged" and refuses to provide me any help apart from emails that have still not responded to me. The front desk couldn't help me as they have an external cleaning service so now I have to wait to get my money back for something that isn't even my fault and that they will not provide me any information for. I brought my own sheets, pillows, and blankets and made sure the room was almost as I found it when I first checked in, and I just got charged $350 for "damage to linens" that I didn't even use. The reason why I am giving this particular visit one star is due to an error on their end that has put me out of $350. This resort is absolutely worth the value. I've stayed here multiple times and I loved every single minute of it. My initial review was posted to google reviews at 1pm on 10/9/22. for the price they charge, save your money and go to a better resort! Hilton, Westgate, Hampton! all around the same price once you add fee, and the breakfast at the other places are much better! McDonald’s has a better breakfast! More Show less They charge a 19.95 resort fee not sure what for? They also charged us $20.00 to check in at 330 pm. Then they have 2 sandwiches one with spicy pork and one with chicken, that’s all! and they serve you! it was mostly bread barely any meat at all. went to breakfast and the powder eggs were dry and tasted like powder. I said I will and was told they can’t give them to guests. Both lamps in room had blown light bulbs, we were told they had no one to change them. we have 4 in our party and only 3 towels when we asked for a 4th we were told they only allow 3 per room. The staff at Magic Moment Resort and Kids Club looks forward to serving you during your upcoming visit.I give it two stars for being clean and having a cute park for toddlers, that is it! front desk staff was rude! we asked for a shuttle to the parks, one of the reasons we booked here, and the clerk said they no longer offer that service. There is no shortage of things to do in the area: explore popular parks such as Kissimmee Lakefront Park, Shingle Creek Regional Park, and Archie Gordon Memorial Park. For travelers arriving by car, free parking is available.ĭuring your visit, be sure to check out one of Kissimmee's popular burritos restaurants such as El Tenampa, Rosie's Smokin' Hot Bar-B-Que, and Rio Mexican Grille, all a short distance from Magic Moment Resort and Kids Club. Guests of Magic Moment Resort and Kids Club are also welcome to enjoy a pool and free breakfast, located on site. ![]() If you’re looking for a family-friendly hotel in Kissimmee, look no further than Magic Moment Resort and Kids Club.įor those interested in checking out popular landmarks while visiting Kissimmee, Magic Moment Resort and Kids Club is located a short distance from Old Town (1.5 mi) and Wat Florida Dhammaram (2.0 mi).įree wifi is offered to guests, and rooms at Magic Moment Resort and Kids Club offer a flat screen TV, a refrigerator, and air conditioning.ĭuring your stay, take advantage of some of the amenities offered, including a concierge.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |